What is NSA arbitration?
No Surprises Act arbitration is the federal independent dispute resolution process used to resolve certain out-of-network payment disputes between healthcare providers and health plans. After open negotiation, each side submits a payment position to a certified IDR entity, which selects the appropriate payment amount under the applicable rules.
What is the IDR process?
The IDR process generally starts after an eligible payment dispute goes through open negotiation. If negotiation does not resolve the dispute, a party may initiate IDR, address eligibility and batching issues, submit a payment offer with supporting information, and receive a determination from the certified IDR entity.
When should a provider file an IDR dispute?
A provider should consider filing when the claim appears eligible, the open negotiation period has ended or is ending, the amount at issue supports escalation, and the provider can meet timing and documentation requirements. Eligibility and deadlines should be reviewed carefully before filing.
NSA arbitration vs payer appeals: what is the difference?
Payer appeals usually challenge coverage, coding, medical necessity, or plan processing decisions within the payer's administrative system. NSA arbitration is a federal payment dispute process for eligible out-of-network claims after open negotiation. The correct route depends on the claim type, law, plan, and deadline.
Learn how IDR arbitration works or see when to file an IDR dispute.